Factory Orders

You shouldn't have to settle. Custom order any of our vehicles and get the vehicle you really want!

Start Your Custom Order

Customer Benefits For Custom Factory Orders

  • Configure your ideal vehicle. You pick the colors, options and accessories!
  • Enjoy prioritized order processing and build scheduling
  • Lock-in pricing and applicable incentives at the time of order or claim the incentives active at the time of delivery, whichever you prefer.

Frequently Asked Questions

How do I start custom vehicle order process?

Simply tap the Start My Custom Order button, provide some information, make some selections and hit submit. A Sales Consultant will contact you and help you complete your vehicle order by selecting from the available colors, options and accessories. This can be done in person, over the phone or via text and email.

Is there any extra charge for a custom-ordered vehicle?

No, there is no extra charge for custom ordering a vehicle. Vehicle prices are negotiated and agreed upon by the customer and the dealer at the time of ordering. Your dealer may require a deposit to place your order.

What if programs or incentives get better while my vehicle is being built?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.

Will I be updated while my vehicle is being built?

Our team will provide you updates as we receive them from the manufacturer on where your vehicle is in the process and the estimated arrival date. Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.

How long will it take to have my vehicle built?

Each model has a different amount of time associated with the custom build. Our team will be able to provide you with more specific details on estimated build time once you select a model. Generally, orders fulfill in 4-12 weeks.

Custom Factory Order Your Next Vehicle

Getting your dream vehicle from the comfort of your home is easier than ever when you custom order your vehicle online from Harper Jeep Ram Chrysler Dodge in Alcoa, Tennessee. Your vehicle should match your personality and lifestyle perfectly, and custom ordering is the way to go. Custom ordering your vehicle allows you to work directly with our dealership to secure the exact model, trim level, and custom upgrades that you're looking for. Get started with our online custom order form and select the new Chrysler, Dodge, Jeep, or Ram vehicle that you love most. Next, select the trim level and color that speaks to you. Once we've received your request, our team will be in touch shortly to discuss package options, custom upgrades, and any other personal touches you would like to have in your vehicle. Whether you choose a luxurious Wagoneer or a powerful Ram 1500, you can rest assured you're getting a one-of-a-kind vehicle without stepping foot in the dealership. Visit or call Harper JRCD, to learn more about the custom order process.

Personalize Your Chrysler, Dodge, Jeep, or Ram

Whether you're in the market for a spacious and versatile SUV or a performance-driven and sporty sedan or coupe, the new vehicle inventory at Harper Jeep Ram Chrysler Dodge has it all. Begin your search with the Jeep Cherokee. This mid-size SUV sports a rugged body design on the outside and a driver-centric cabin on the inside. Looking for a premium sedan that boasts exceptional performance in a compact package? The Chrysler 300 is the definition of elegance and power. For those on the hunt for their perfect Ram 2500, we can help you custom factory order the truck of your dreams. Visit our dealership near Knoxville, TN to take your favorite model for an exclusive test drive and custom order your perfect vehicle today!

We're Here for You Every Step of The Way

If you decide to custom order your vehicle online or purchase from our incredible showroom, our outstanding sales and finance teams will be here for you. Whether you have questions about different models, custom features, or the financing process, our professional staff can walk you through every step of the way. Ready to get started? Place a custom factory order for your vehicle online with Harper Jeep Ram Chrysler Dodge today or stop by our showroom near Maryville, TN, for personalized assistance.